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WhatsApp AI replies
Respond to common questions about products, services, opening hours and how to get started, including when your team is away, subject to the connected service being available.
You cannot be on WhatsApp every minute. We help you set up AI assistance that answers routine questions, gathers inquiries and directs customers to a person when they need one.
We start with the questions your customers ask every day and build a workflow around the information you approve.
Respond to common questions about products, services, opening hours and how to get started, including when your team is away, subject to the connected service being available.
Collect the details your team needs to follow up, such as the customer’s request, preferred service or booking needs. Connect to your existing tools where supported.
Route complex questions, complaints and uncertain answers to your team. Define when the assistant should stop and ask a person to help.
The assistant uses your approved business information. It should ask for missing details rather than invent a price, promise availability or confirm something your team has not approved.
Illustrative conversation. Your actual workflow is designed and tested for your business.
We map your customer journey, organise your FAQs, configure the agreed tools, set handover rules and test typical conversations with you before launch.
Learn how to prepare business information, guide the assistant, review replies, update answers and recognise when a human should take over.
The final setup depends on your WhatsApp Business configuration, supported integrations and provider requirements. Any software subscriptions or messaging charges are discussed before setup.
Choose a repetitive task and define what a helpful response looks like.
Agree on accurate business information, permissions and handover rules.
Check normal questions, missing details and situations requiring your team.
Learn how to maintain the workflow and review its performance after launch.
Tell us what customers ask repeatedly and where your team spends the most time. We’ll discuss a practical setup or training session.